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We're here if you need a hand: support options for NEFF cooktops.

Your NEFF cooktop: dealing with minor problems.

Your induction cooktop suddenly turns off for no obvious reason? The ignition of your gas cooktop isn't working? Our easy-to-follow tips and tricks for fixing your cooktop can help. For your own safety, any repairs involving electrical or gas components should be performed by a competent technician – something NEFF technicians are happy to provide.

Here you’ll find an overview of all the questions and answers there might be about your cooktop. We’ve got the right solutions so you can get back to doing what you love, fast:

Get NEFF Services support

With NEFF Services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF trained technician in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

Spare Parts and Accessories

Take a look at our extensive range of tested and approved spare parts and accessories for inspiration. Our cleaning and care products can help you maintain the showroom effect and get the best out of your appliance.

View Catalogue

Contact, help and info

Want to contact NEFF Services with a query or concern about your NEFF appliance? Let's talk.

Contact NEFF

MyNEFF

Register your appliances to receive important updates and streamlined servicing.

Our Service

Got a query? Need some parts, or a service technician? Give us a call. We’re always here to help.

24 hours support (Monday to Friday) 1300 087 033

LEAVE A REVIEW

Help other cookaholics find their perfect kitchen companion by leaving a review.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.