NEFF Product Review Promotion

Conditions of Participation and Entry

1. Below are the Promotion Conditions (Conditions) for the NEFF Product Review Promotion (Promotion) including eligibility, age limits, exclusions, how to enter the Promotion and how to claim the Bonus.

2. Participation in this Promotion constitutes acceptance of these Conditions.

3. Bonus means a NEFF Australia cookbook, Sweet Edition or Savoury Edition, based on stock availability valued at $59.40, while stocks last. Eligible Product means a current NEFF oven or cooktop listed on the NEFF Home Appliances website neff.com.au. Promoter means BSH Home Appliances Pty Ltd (ABN 22 109 198 405) of 1555 Centre Road, Clayton, Victoria, 3168. Promotion Period means Tuesday 1 July 2025 at 12:00 to Wednesday 31 December 2025 at 11:59 pm. Claimants means valid and unique claimants that review an Eligible Product during the Promotion Period and comply with the Conditions, in particular completion of the online form referred to below, and subject to the Conditions.

4. Eligibility: To be eligible to claim the Bonus, you must:

(a) Write your own original product review relating to an Eligible Product that you own and use at home;

(b) submit your product review in accordance with these Conditions;

(c) be aged 18 years or over and

(d) be an Australian resident with a residential address in Australia.

(e) submit your product review in accordance with the terms and conditions of leaving a review which can be found at http://www.neff.com.au/imprint/review-terms-and-conditions .

Only one Bonus permitted per Claimant, subject to the following:

(a) only one claim permitted per person for one or more original product reviews relating to an Eligible Product; and

(b) each claim must be submitted in accordance with the claim requirements specified in these Conditions.

Employees (and their immediate families) of the Promoter and agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

5. How to Claim: The Bonus will only be provided to Claimants following completion of the online review form found at https://www.neff.com.au/discover-neff/review (online form) and compliance with the claim procedure (which will require claimants to leave a review of the Eligible Products on the NEFF Home Appliances website www.neff.com.au), and these Conditions. Successful claimants will be contacted via e-mail to arrange Bonus delivery, which will be mailed to them.

Claimants have three weeks from the time they were first contacted by the Promoter to provide their correct contact and delivery details for the Bonus. If the Promoter is unable to obtain the information within this time, the claimant will be deemed to have forfeited the Bonus with no compensation or other bonus payable in lieu.

Winning Claimants must allow up to 30 business days from the date that the claim is validated to receive the Bonus.

6. Required details: To obtain the Bonus, the online review form must be completed in full as specified including providing the claimant’s name, e-mail address and home address.

7. Deadline: The Promotion is open to Claimants during the Promotional Period only. Claims received outside of the Promotional Period will not be processed and no Bonus will be issued.

Claims are deemed to be received at the time the Promoter receives the claimant’s claim in accordance with these Conditions and not at the time of transmission or completion by the claimant. The Promoter accepts no liability for claims that are delayed, misdirected or lost in transit.

8. Privacy: The Promoter collects personal information (PI) to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, Bonus suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at www.neff.com.au (follow the ‘Privacy’ link) or by calling BSH Home Appliances Customer Service on 1300 087 033. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for Promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Claimant. The Privacy Policy also contains information about how Claimants may opt out, access, update or correct their PI, how Claimants may complain about a breach of the Australian Privacy Principles or any other applicable laws and how those complaints will be dealt with. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy) and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering the promotion entrants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.

9. Verification: The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant’s order details, identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Conditions or who tampers with the claiming process. Errors and omissions will be accepted at the Promoter’s discretion. Any misrepresentation or fraudulent information supplied by a claimant disqualifies their claim(s).

10. Discretion: The:

(a) Promoter reserves the right to end the promotion early if stocks of the Bonus held are exhausted prior to the end of the Promotion Period; and

(b) Promoter’s decision on all matters pertaining to the Promotion is final and binding and no correspondence will be entered into, except as otherwise stated in these Conditions (if at all).

11. Subject to Condition 12, the Promoter, its directors, employees, agents and contractors, and the agencies and companies associated with this Promotion (Associated Entities) will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) by any person, arising out of or in connection with this Promotion, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

12. Implied Guarantees: Nothing in these Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).

13. Liability: Except for any liability that cannot by law be excluded by law, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion including:

(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

(b) any theft, unauthorised access or third party interference;

(c) any entry or Bonus claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

(d) any variation in Bonus value to that stated in these Conditions (if any);

(e) any tax liability incurred by a winner or Claimant; or

(f) use of a Bonus.

14. Transferability: Claims and the Bonus (or any element of a Bonus), are not transferrable, assignable or, exchangeable and cannot be taken as cash, cheque or electronic transfer, unless otherwise specified.

15. Modifications: If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorized intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:

(a) to disqualify any claimant; or

(b) subject to any written directions from a regulatory authority (if any), to modify, suspend, terminate or cancel the Promotion, as appropriate.

16. Laws: These Conditions will be governed by and construed in accordance with the laws in force in Victoria, Australia.

17. Subject to Condition 13, and without limiting Condition 12, the Promoter and its Associated Entities will not be liable for any damage in transit of the Bonus.

18. Part or all of any provision of these Conditions that is illegal or unenforceable may be severed from these Conditions and the remaining provisions will continue in force.

19. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

© 2025 BSH Home Appliances Pty Ltd.