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NEFF Repair Service

We'll have you up and running in no time


At NEFF, we do everything we can to keep you cooking. It helps that our team knows our appliances inside out and we have a fast and extensive repair network.

NEFF Service - your service provider for NEFF appliances

Our NEFF Service is available to you – by phone and online. Our friendly staff are trained to the highest standards and well-equipped so they can understand the problem, find the cause, and repair it.

Arrange an appliance repair: visit online or phone. Our NEFF Service is available countrywide, with NEFF technicians close to your home. We offer service and repairs for NEFF appliances as ovens, cooktops, steamer, rangehoods, dishwashers and all other NEFF home appliances.

How to book a repair.

If you think – or if the NEFF support section recommends – you need a visit from a NEFF technician, please follow these steps:

1) Model number (E-Nr.). 2) FD data 3) Serial Nr.

Identify your appliance by checking the rating plate.

There are two pieces of information important to enable NEFF Service to help you quickly: the E-number and the FD number. Both of these are on the rating plate, found in various places depending on the appliance – use the appliance identifier service to get help to identify your appliance by knowing the location of the type plate on your NEFF home appliance.

On the type plate there is data NEFF Service need to best help.

1. The model number (E-Nr) of your appliance. Marked on the type plate picture by a “1”

2. The FD data with 4 digits. On the type plate at position “2”.

Ideally, you should also have the invoice to hand as it could contain important information about your appliance and the purchase date to check whether the issue is covered by the NEFF manufacturer warranty

Identify your NEFF home appliance. Locate your appliance type plate.

Please select your appliance category and then select the appliance family your NEFF appliance belongs to. You will see several drawings explaining potential positions of the type plate on the appliance. The position is marked on the drawing.

Give us a call

We're also glad to assist you in person. Talk to a NEFF repairs expert 24 hours a day, Monday to Friday: 1300 087 033.

Contact us

Contact, help and info

Want to contact NEFF Services with a query or concern about your NEFF appliance? Let's talk.

Contact NEFF

Spare Parts and Accessories

Take a look at our extensive range of tested and approved spare parts and accessories for inspiration. Our cleaning and care products can help you maintain the showroom effect and get the best out of your appliance.

View Catalogue

NEFF Online Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

Start the NEFF appliance assistant

Instruction Manuals

Our manuals provide you with useful details for setting up and using your NEFF appliance.

Find your manual here


Register your appliances to receive important updates and streamlined servicing.

Our Service

Got a query? Need some parts, or a service technician? Give us a call. We’re always here to help.

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Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.