NEFF Service - your service provider for NEFF appliances
Our NEFF Service is available to you – by phone and online. Our friendly staff are trained to the highest standards and well-equipped so they can understand the problem, find the cause, and repair it.
Arrange an appliance repair: visit online or phone. Our NEFF Service is available countrywide, with NEFF technicians close to your home. We offer service and repairs for NEFF appliances as ovens, cooktops, steamer, rangehoods, dishwashers and all other NEFF home appliances.
How to book a repair.
If you think – or if the NEFF support section recommends – you need a visit from a NEFF technician, please follow these steps:
Identify your appliance by checking the rating plate.
There are two pieces of information important to enable NEFF Service to help you quickly: the E-number and the FD number. Both of these are on the rating plate, found in various places depending on the appliance – use the appliance identifier service to get help to identify your appliance by knowing the location of the type plate on your NEFF home appliance.
On the type plate there is data NEFF Service need to best help.
1. The model number (E-Nr) of your appliance. Marked on the type plate picture by a “1”
2. The FD data with 4 digits. On the type plate at position “2”.
Ideally, you should also have the invoice to hand as it could contain important information about your appliance and the purchase date to check whether the issue is covered by the NEFF manufacturer warranty
Identify your NEFF home appliance. Locate your appliance type plate.
Please select your appliance category and then select the appliance family your NEFF appliance belongs to. You will see several drawings explaining potential positions of the type plate on the appliance. The position is marked on the drawing.
Online Service Request Form
Please fill in the contact form below and our customer service team will get in contact with you to arrange a service call. If you prefer to contact us by phone, please call 1300 087 033.