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NEFF Care & Protection

Don't cancel dinner

DON'T CANCEL DINNER. WE'VE GOT YOUR PARTS.

NEFF keeps a comprehensive range of spare parts for up to ten years. They're guaranteed to fit your appliance so there's no need to put life on hold.

Find authentic parts

Find authentic parts

Nothing fits like an original. That's why you should only think about getting replacement parts and accessories directly from NEFF. That way, you can be sure that your appliance will work just as its makers intended, and guarantee a long, happy life in your kitchen.

Please call 1300 087 033 to order the genuine spare parts from NEFF.

Machines have needs too

Cleaning and care from NEFF

We know you’d rather spend your time cooking than cleaning, so to make things easier, NEFF has developed a range of cleaning and care products specifically designed to be effective and safe to use with your Neff appliance. Browse our range of cleaning and care products in our online store.

See our cleaning and care range

Fresh ingredients for your appliances

Fresh ingredients for your appliances

Are you a fridge organiser, a wannabe barista or someone who just loves great design? From water filters to keep your machines clean to specialist cookware, there's lots of little ways to get more from your NEFF appliances. Come and take a look.

See our accessories range

Help and Support

Everything on maintenance and trouble-shooting as well as cleaning and repairing your NEFF appliance can be found in this section.

Get support

Request a technician visit

Fill in our online form to request a technician to visit. Our customer service team will get in contact with you to arrange a service call at a time that suits you.

Book now

NEFF Online Appliance Assistant

Got a problem with your NEFF appliance? Not any more: the NEFF Online Appliance Assistant is there to support you with fault diagnosis, tips and documents.

Start the NEFF appliance assistant

Spare Parts and Accessories

Take a look at our extensive range of tested and approved spare parts and accessories for inspiration. Our cleaning and care products can help you maintain the showroom effect and get the best out of your appliance.

Start shopping

MyNEFF

Register your appliances to receive important updates and streamlined servicing.

Our Service

Got a query? Need some parts, or a service technician? Give us a call. We’re always here to help.

Leave a Review

Help other cookaholics find their perfect kitchen companion by leaving a review.

Find your Dealer

Find the nearest NEFF dealer to help you create your dream kitchen.